Orbi Parental Controls Not Working? Here’s How To Fix It!

No doubt, it is not rare to get difficulties accessing the Orbi Parental controls on your networked device. There can be a problem with the Netgear Orbi router or the network-connected device. But, here are some solutions that you must try out to get the errors resolved. Which includes, checking the connectivity, choosing the web-based setup page, and so on. Go through all these points separately.

What Is The Orbi Parental Controls?

The Orbi routers offer a useful feature that is to manage Parental Control. Through this, you will be able to watch and restrict those sites that you don’t let your kids access. Which can cause harm to the device that is the malware files and serious threats. To avoid them, parents can manage the network using the Parental Control feature on the Nighthawk App.

Verify The Connectivity

The first point here is to examine the connection on the device which you are using right now. Make sure there is a strong connection and your device is attached to the right network. Sometimes, your device might be attached to someone else’s network from your vicinity. Also, there can be any cut on the ethernet cable through which your device is connected to the router. If there is any sign of a tear or wear on the cable, then replace it with a new one.

Error In The Netgear WiFi App

Apart from that, the Netgear Nighthawk app on which your device is running presently might be outdated. As the parental control portal requires to use of an updated firmware of the router. So, verify it once on the Google Play Store and make it update if there is any latest file available. In the other case, there can be an issue in the app from its back end. So, in that condition, wait for some time and try accessing the page again.

Technical Error In Router

Apart from those two possibilities, check whether your router is in working condition or not. In this situation, your router may be getting issues from its technical end and is not able to provide enough signals. So, unplug the router and leave it the same for some time. Later, fix it again into another power outlet and try resolving the Orbi parental controls not working error. Thus, you will be able to take this control after using this method. If you are still not, then choose another solution.

Use Another Device

If the router is working now and the app version is updated, then it is advisable to use your other device. Make sure the web browser of that device is working and of the latest version on which you will try visiting the Netgear Orbi parental controls. In fact, you must try to connect your device in a different mode from the previous one. For instance, if you previously used a wireless connection, choose a wired connection this time.

Configure The Router Again

Fortunately, there is one other solution, that can eliminate the errors for always. However, you will require to install the router again as this process will erase the existing configuration settings. So, choose this process if necessary.

Locate the reset button and press and hold it till the reset LED starts giving an ideal indication about the process. Wait for some time and keep checking the LED notification. Once you completed the reset process, configure it again.

Use Router Details Accurately

To access or configure the Orbi router, you will need here to do the Netgear Orbi Login first. Choose the Netgear Orbi app setup process now to configure the router again and take the parental controls. Install the Netgear Nighthawk app on your device and fill in the login credentials perfectly keeping in mind the spacing and other special characters. More than that, try to use another location and a different power plug to avoid interruptions in the signals.

In case you are using the web-based portal, then fill in the web or IP address rightly in the dedicated box. Furthermore, your router must be within the range of the host modem and is able to deliver stable signals to the networked device. After applying these useful points, now try accessing the Orbi Parental control function as you will be able to do that for sure.

We anticipate that these points will surely help you to access the Orbi Parental portal easily. But, if the issue still persists, then you must reach out to our Netgear Technical Support Experts for more guidance. We assure you that they will let you access the portal for sure in less time.